Welcome to Skinly Health Care! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before proceeding with your use of our site.

1. General Terms

  • These Terms and Conditions ("Terms") govern your use of the Skinly Health Care website, products, services, and any associated content (the "Website").
  • By using our Website, you accept and agree to abide by these Terms, including any updates or modifications we may make. If you do not agree with these Terms, you must not use our Website.
  • We reserve the right to modify or revise these Terms at any time without prior notice. All changes will be posted on this page, and the updated date will be indicated at the top.

2. Product Information and Availability

  • Skinly Health Care strives to provide accurate product descriptions, images, and pricing on our Website. However, we cannot guarantee the accuracy or completeness of the information at all times.
  • Product availability is subject to change, and we cannot guarantee that any product will remain in stock. If an item is unavailable after your order is placed, we will notify you and offer alternatives or a refund.
  • We reserve the right to change or discontinue products, pricing, and promotions at any time without notice.

3. Orders and Payment

  • By placing an order on our Website, you agree to purchase the selected items and provide accurate and complete payment information.
  • We offer Cash on Delivery (COD) and Bank Transfer as payment methods. Orders are subject to availability and payment confirmation.
  • In the case of Bank Transfer, your order will not be processed until we receive the payment in full. For Cash on Delivery orders, payment is due upon delivery.
  • Skinly Health Care reserves the right to cancel any order if there is an issue with payment processing or if the information provided is incomplete or incorrect.

4. Shipping and Delivery

  • Skinly Health Care offers delivery within Pakistan. Shipping charges will apply as per the value and weight of your order.
  • Orders placed by 12:00 PM (Pakistan Standard Time) will be dispatched the same day; orders placed after 12:00 PM will be dispatched the following day. Delivery typically takes 5-7 working days, but may take longer based on location and circumstances.
  • Delivery is not available on Sundays or national holidays. We do not assume responsibility for delays caused by third-party courier services.
  • For orders exceeding Rs. 15,000, an advance payment is required, and such orders will be shipped through services like Daewoo, where the customer must pick up the order.

5. Returns and Refunds

  • We accept returns within 30 days from the date you receive your order. Please refer to our Return Policy for detailed instructions on how to return an item.
  • Returned items must be unused, unopened, and in original condition. We reserve the right to refuse returns that do not meet these criteria.
  • Refunds will be processed once the returned item is inspected and approved. Refunds will be credited to your original payment method, and shipping fees are non-refundable.

6. Privacy and Data Protection

  • Skinly Health Care is committed to protecting your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Intellectual Property

  • All content on the Skinly Health Care website, including text, images, logos, graphics, videos, and trademarks, is the property of Skinly Health Care or its affiliates and is protected by copyright and intellectual property laws.
  • You may not use, reproduce, distribute, or modify any of the content from our Website without prior written permission from Skinly Health Care.

8. User Responsibilities

  • By using our Website, you agree not to:
    • Violate any applicable laws or regulations.
    • Engage in any conduct that could damage, disable, or impair the Website.
    • Attempt to gain unauthorized access to any part of the Website or its servers.
    • Use the Website to transmit harmful, offensive, or illegal content.

9. Limitation of Liability

  • Skinly Health Care is not liable for any direct, indirect, incidental, special, or consequential damages that may arise from your use of the Website or the products purchased from it.
  • While we take every precaution to ensure the accuracy of the product descriptions and information, we do not guarantee that the Website will be free of errors or that the content will be always up-to-date.

10. Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan.
  • Any dispute or claim arising from these Terms shall be resolved through mediation or, if necessary, arbitration in Islamabad, Pakistan.

11. Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please feel free to contact us:

Email: info@skinlyhealthcare.com
Phone: +92-345-9164569
Address: F7-Markaz, Islamabad, Pakistan

Thank you for choosing Skinly Health Care!
We look forward to serving your health and wellness needs.